The Handicaps Welfare Association is a non-profit organization and a full member of the National Council of Social Service.
We are committed in protecting the personal information of our members, clients, donors, volunteers, beneficiaries and customers. This policy ensures that personal information collected will only be used for specific purposes that would enhance the quality of life of people with physical disabilities through our programmes and services.
Collection of Information
What is Personal Data?
Personal data refers to data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have access.
Such personal data includes your name, home address, email address, telephone number(s), date of birth, NRIC number, passport number, date of issue and place, driver’s license number and expiration, photographs, videos, images and other information that we may collect from you or provided by you through transactions or services that would support our cause.
Purpose for Information Collection
Personal data collected by Handicaps Welfare Association is mainly to help us understand your needs better, provide quality services and for administration purposes.
These purposes include the following;
How do we acquire your personal data?
As a service provider we are required to collect relevant personal data for each type of activity and make sure we secure relevant consent from you. Personal data may be collected from a number of channels through:
Current usage of personal data
Personal Data collected prior effective date of 2 July 2014 of the personal data protection act will still be used provided that is not being used outside its purpose. In an event that these personal data is used for new purpose other than HWA related services/events, rest assured that you will be notified will and we will ask for your consent.
Disclosure of Personal Data
These external organisations shall not be allowed to use such personal data for anything other than the purpose given to them.
Withdrawal of Consent
If you do not want to share your personal data, you may submit a non-disclosure request to prevent your information from being shared to other external non-profit organisations by email: firstname.lastname@example.org. We may require 3 to 5 working days to process your from the date of your request. Once the consent is withdrawn we may not be able provide you a complete service.
Access to Personal Data
We can provide and help you access your own personal data:
Please write in officially, no telephone or SMS unless you come personally to the office, with your reason(s), to our data protection officer through email: email@example.com.
We may refute your access in cases if and when such related personal data is under legal proceeding, no proper identification or request is carried out with suspected fraudulent intent. We have the right to charge you a nominal fee at our discretion based on how difficult and or hours spent on the process of extraction.
Updating Personal Data
As a service provider it is important for us to ensure that your personal data is accurate, updated and complete. We ask for your cooperation to advise us of any changes to your personal data. For corrections, please contact our data protection officer through email: firstname.lastname@example.org
We will retain your personal data within reasonable time until request of deletion or required by law.
Handicaps Welfare Association takes personal data protection seriously and of the highest importance. We use reasonable precautions to prevent the misuse, accidental loss and unauthorised access or disclosure of personal data.
We use security measures such as:
Changes to Policy
Effective Date: 1 July 2014