Personal Mobility Aids (PMAs) for traveling on public buses and trains

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(*A supplementary FAQs to read in conjunction with the current FAQs for wheelchairs/PMAs on Public Transport)

Sign on Allowable Size and Weight of Personal Mobility Aids (PMAs) on Public Transport

Q1: How are Personal Mobility Aids (PMAs) defined and categorised?
A: A Personal Mobility Aid (PMA) is a mobility device designed to carry an individual who is unable to walk or has difficulty in walking. It is equipped with a seat and has three or more wheels and a footboard supported by wheels. Wheelchairs, motorised wheelchairs, mobility scooters are examples of PMAs.

Q2: What is this PMA poster about and where will it be displayed?
A: The PMA poster serves as an advisory on the allowable size and laden weight of PMAs allowed on public transport in Singapore. The posters will be displayed near the train station fare gates and at the rear/middle doors (for 3-door buses) of buses in consideration that these are points of entry for commuters.

Q3: What size and weight of PMA are allowed on wheelchair-accessible public buses and MRT/LRT trains?
A: The PMA should not exceed 1.2m (length), 0.7m (width), and 1.5m (refers to the height from the floor to the top of the PMA or the user’s head when seated, whichever is higher). The total weight of the PMA (device) together with the user should not exceed the total load limit of 300kg.

Q4: Why is there a guideline on the allowable size and weight of PMAs for travel on public buses and trains?
A: The size guideline would cover majority of PMA models in Singapore. In addition, the length and width of allowable PMAs take into account the dimensions of bus and train doors, and train station facilities, so that the PMA users can gain entry/exit conveniently. The allowable height is based on the maximum height limit of a seated PMA user that can safely board and travel on public bus or train. The weight limit is based on the safe working load of bus ramps.

Q5: Does the PMA dimensions apply to PMAs on-board public buses and trains only?
A: Yes, the PMA dimensions apply to PMAs that are allowed for boarding trains and buses in our PT network.

Q6: Why is the allowable height for PMA different from that of Personal Mobility Devices (PMDs), foldable bicycles and other bulky items (i.e. 1.5m vs 0.7m)?
A: PMDs and bicycles should be folded at all times when boarding buses and trains for the safety and comfort of fellow commuters. Whereas, PMAs are meant for individuals who are unable to walk or have difficulty in walking who may need to travel by public buses and trains. Therefore, the allowable height for PMAs will include the height of the users.

Q7: Will passengers using PMAs, exceeding the allowable size be penalised or given a fine when boarding public buses or trains?
A: While there will be no penalties imposed for PMAs exceeding the allowable criteria, Bus Captains and Train Station Staff have the discretion to turn away commuters with PMAs exceeding the allowable size, height and weight.

Q8: I am a physically disabled person who is currently using a PMA, larger than the allowable sizes and I could not afford to purchase another suitable PMA. What should I do?
A: You may approach respective social service agencies to obtain relevant assistance.

Q9: Why is it an advisory for PMA passengers, rather than a regulation?
A: Public transport is essential for commuters with mobility challenges and existing medical condition to live independently. We greatly seek the understanding of all commuters in transforming Singapore’s public transport system into a more caring, welcoming and inclusive one.

Q10: How do I use my PMA safely inside train stations and onboard the trains and public buses?
A: Similar to wheelchair users, commuters on PMAs should use the station lifts to travel between the station concourse and platform level. They are strongly encouraged to board and stow the PMA with the brakes applied at the designated wheelchair space located within the wheelchair-friendly train cabin. For travelling on a public bus, the Bus Captain will assist to deploy the ramp for the PMA user to board the bus and the PMA user shall position the PMA facing the rear of the bus in the designated wheelchair space, with the brakes applied. For commuters’ safety, PMA users should hold onto the handrails at all times. The PMA should not be positioned along the aisle or at any other location that obstructs the entry/exit of fellow commuters