Heightened Safety Distancing Measures

HWA New Logo on Transport and Signboards
March 29, 2020
Additional Safe Distancing Measures at 4 Markets
April 22, 2020

Dear Members and Beneficiaries, 

In accordance with the safe distancing measures from the Multi-Ministry Taskforce, the following changes will come into effect from 7 April 2020 (Tuesday) to 4 May 2020 (Monday).  

*Heightened Safety Distancing Measures is extended till 1 June 2020. (Monday)

Service  Status 
Home Care Service Home Personal Care will continue to provide services to essential cases 
Home Nursing will continue 
Home Medical will continue 
Home Therapy support will be provided remotely if required
Social Service Closed
For urgent matters, contact Angela at 9815 6726 
(Monday – Friday : 9am -6pm) 
Transport Service Closed except for essential cases.
(For essential monthly transport passengers and Medical Escort Services)
For urgent transport matters, contact Lina at 9815 6480 
(Monday – Friday : 9am -6pm)
Whampoa Rehabilitation Centre  Closed   
For urgent rehabilitation matters, contact Shin Mei at  9122 4367  
(Monday – Friday : 9am -6pm)
Jurong Point Rehabilitation Centre Closed  
For urgent rehabilitation matters contact Jasmine at  8269 8617  
(Monday – Friday : 9am -6pm)
HWA Offices Closed 

Social Service 

If you are staying alone or share an apartment with another Person with Disability, or need urgent assistance, please contact Angela at 9815 6726 so we can understand how best to support you.  You can also seek assistance at the closest Social Service Offices near you here (https://www.msf.gov.sg/dfcs/sso/

 We will also appreciate your help to remind your loved one to maintain good personal hygiene: 

  1. Take your loved one’s temperature twice daily 
  2. Wash hands frequently with soap and water (e.g. before and after meals) 
  3. Avoid touching their face 
  4. Avoid sharing food and cutlery (e.g. when having a meal with family) 
  5. Maintain safe distancing (e.g. when interacting with other household members) 

Members should also see a doctor if you feel unwell and not doctor hop, so that the same doctor can follow up with you and make the appropriate assessment of your condition.   
You can find a resource kit attached for you and your loved one. It includes the latest information and activities that can be done at home. It is available below.  
We appreciate your understanding and assistance. Together, we can do our part and keep everyone safe. 

Thank you.

HWA Management

References (from AIC)

  1. Information For Caregivers
  2. Suggested Activities for Seniors To Do At Home