Heightened Safety Distancing Measures

Dear Members and Beneficiaries, 

In accordance with the safe distancing measures from the Multi-Ministry Taskforce, the following changes will come into effect from 7 April 2020 (Tuesday) to 4 May 2020 (Monday).  

*Heightened Safety Distancing Measures is extended till 1 June 2020. (Monday)

Service	Status
Home Care Service	Home Personal Care will continue to provide services to essential cases  Home Nursing will continue  Home Medical will continue  Home Therapy support will be provided remotely if required
Social Service	Closed For urgent matters, contact Angela at 9815 6726  (Monday – Friday : 9am -6pm)
Transport Service	Closed except for essential cases. (For essential monthly transport passengers and Medical Escort Services) For urgent transport matters, contact Lina at 9815 6480  (Monday – Friday : 9am -6pm)
Whampoa Rehabilitation Centre	Closed    For urgent rehabilitation matters, contact Shin Mei at  9122 4367   (Monday – Friday : 9am -6pm)
Jurong Point Rehabilitation Centre	Closed   For urgent rehabilitation matters contact Jasmine at  8269 8617   (Monday – Friday : 9am -6pm)
HWA Offices	Closed

Social Service 

If you are staying alone or share an apartment with another Person with Disability, or need urgent assistance, please contact Angela at 9815 6726 so we can understand how best to support you.  You can also seek assistance at the closest Social Service Offices near you here (https://www.msf.gov.sg/dfcs/sso/) 

 We will also appreciate your help to remind your loved one to maintain good personal hygiene: 

1. Take your loved one’s temperature twice daily 
2. Wash hands frequently with soap and water (e.g. before and after meals) 
3. Avoid touching their face 
4. Avoid sharing food and cutlery (e.g. when having a meal with family) 
5. Maintain safe distancing (e.g. when interacting with other household members) 
    

Members should also see a doctor if you feel unwell and not doctor hop, so that the same doctor can follow up with you and make the appropriate assessment of your condition.   
 
You can find a resource kit attached for you and your loved one. It includes the latest information and activities that can be done at home. It is available below.  
 
We appreciate your understanding and assistance. Together, we can do our part and keep everyone safe. 
 

Thank you.

HWA Management

References (from AIC)

1. Information For Caregivers
2. Suggested Activities for Seniors To Do At Home